This page provides status information on DataRemote services. If you are experiencing a service issue, please place a support ticket in the DataRemote Customer Support Portal.

Ara / DRI API Service Advisory

Incident Report for DataRemote

Resolved

After implementing the fix yesterday afternoon, we have monitored this issue overnight and not seen similar behavior to yesterday. This incident is resolved.

Posted Mar 26, 2026 - 09:58 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 25, 2026 - 12:35 EDT

Investigating

Please be advised that we are currently experiencing intermittent UI / API issues with the Ara / DRI API platform. Device connectivity should not be affected. Our team is actively working to investigate the issue.

Posted Mar 25, 2026 - 09:33 EDT

This incident affected: Ara / DRI API.